​Citizen Access Portal (eConnect)

The eConnect Citizen Access Portal is Lee County’s 24/7 online system for managing development, permitting, and code enforcement activities. It allows residents, contractors, and businesses to submit applications, upload documents, pay fees, track records, and schedule inspections, all from one convenient location. 

Some services require a registered account, while others are available to the public without registration. The table below outlines what you can do in the portal and whether registration is required. 

Review the eConnect User Guide for step-by-step guidance. 

Category

Service / Action

Registration Required?

Account Management
Manage user account (password, contact info, contractor info)
Yes
Attach licensed contractor to user account
Yes
Applications & Permitting
Submit applications (Building, Development Services, Planning, Zoning, Driveway, ROW, Well)
Yes
Code Enforcement
Submit Code Enforcement complaints
No
Upload documents
Yes
Download or print plans and documents
Yes
Pay fees
No
Download or print receipts
Yes
Records & Tracking
No
Search for records by address, parcel, contractor, contact, or record number
No
View permit/record details, status, inspection history, and results
No
View attachments/documents and correction comments
Yes
Generate reports
No
Schedule, reschedule, or cancel inspections (Building & DOT)
No
Schedule, reschedule, or cancel inspections (Well)
Yes
View inspection history and results (All Types)
No
Resources
Helpful links & information
No

Before You Begin (Contractors Only) 

Contractors must complete registration and submit required agreements via email before connecting their license in eConnect

Once approved, contractors can manage their license and account information directly in the portal.

Join a Customer Service Lobby Queue

Join the virtual line for the permitting counter and get notified when it's your turn to be served in person at 1500 Monroe Street.


Guides, Applications, & Forms

eConnect Record Types By Department

Building & Permitting Services

Guides

Applications

Paper applications are for in person use only. All others must submit using the eConnect Portal.

General Forms



Development Services

Guides

Applications

For use during online submittal using the eConnect Portal (when required).

General Forms


Planning

Applications

Administrative Reviews
Public Hearing Reviews
Other Types - For questions regarding the application types below please email PODPlanning@leegov.com
  • Transfer of Development Rights (TDR Certificate)
  • Planning Administrative Appeal
  • Uniform Community Development District

General Forms


Zoning

Guides

Applications

Administrative Reviews
Public Hearing Reviews

General Forms


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