​​Pam Keyes, Director

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important notices

Water Utility Assistance for Low-Income Households

 

The Lee Board of County Commissioners accepted about $2.8 million from the Florida Department of Economic Opportunity for the Low Income Home Water Assistance Program to assist households with water and wastewater costs.

 

The funds will be used through September 2023 to assist households countywide to prevent disconnection of service. The program will help with past-due water and/or wastewater bills for households with an income at or below 150% of the federal poverty level.

 

People can apply in two ways:

  • Online: Go to www.leegov.com/dhs/assistance/financial.
  • Paper applications: Pick up at Lee County Human & Veteran Services, 2440 Thompson St., Fort Myers, FL 33901. Weather-proof bins on the building's exterior hold the applications, and a secured drop-box is there for those who would like to return applications without having to mail them.

Lee County Utilities does not call customers soliciting a payment.



Contact

  • Customer Service Center
  • Phone: 239-533-8845
    Toll-free: 800-485-0214

    8:00 a.m. to 4:30 p.m.

  • Email: utilities@leegov.com

    Fax: 239-485-8845

  • Emergency Service:

      239-533-8700

  • 7391 College Parkway
    Fort Myers, FL 33907
    View map

Drive-thru:

8:00 a.m. - 4:00 p.m.

Monday - Friday

(except holidays)

Drop Box:

Available 24 hours a day

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