LCU URGES ON-LINE BILL PAYERS TO USE CAUTIONLee County Utilities urges customers to pay on-line directly through our Customer Self-Service Center or through our Mobile App. Making a payment through an unauthorized on-line payment service may delay your payment to LCU. Delay in receipt of payment may result in late fees or disconnection for non-payment. LCU also allows for customers to make payments in person, by US Mail, or through our 24-hour payment drop-box located at 7391 College Parkway.
If you have any further questions, please call our Customer Service Center at 239-533-8845.
NOTICE
TO LEE COUNTY UTILITIES CUSTOMERS:
Lee
County Utilities ends free chlorine flush
Fort
Myers, FL, May 24, 2018 ‒ Lee County Utilities on Tuesday, May 29, will end the
free chlorine flush, which will involve converting its disinfection process
from a free chlorine residual back to chloramines as the primary disinfectant.
The
free chlorine flush, which began May 1, is a routine measure common among water
utilities that use chloramines as a primary disinfectant.
Anyone who uses a kidney dialysis machine at
home should contact an equipment supplier so the proper filtering equipment may
be installed. Tropical fish or aquatic animal owners should
contact a local tropical fish store for appropriate pretreatment of water
before adding it to tanks.
Customers
may notice a temporary change in the taste, odor, and color of the water, which
is not harmful.
Although
the conversion of disinfection begins on May 29, it will take about one week
for the service area to be converted from a free chlorine residual to
chloramines.
Customers can contact the Lee County Utilities
office 8 a.m. to 5 p.m. weekdays at 239-533-8845 with any questions.
Lee County Utilities' "How to Videos"Please click on any of the links below, to begin your brief tutorial:
Office Closed for Memorial DayThe office of Lee County Utilities will be closed on May 28, 2018 in observance of Memorial Day . |