Lee County Utilities (LCU) issues Precautionary Boil Water Notices (BWN) when water pressure in a main line drops below 20 psi. This typically occurs due to a water main break or during scheduled maintenance. These notices are issued as a precautionary measure to protect public health, even if contamination has not been confirmed and are in accordance with Florida Department of Environmental Protection (FDEP) guidelines to ensure the safety of your drinking water.



What to do during a Boil water notice

​If your area is under a Boil Water Notice, it is essential to boil tap water at a rolling boil for at least one (1) minute before using it for the following: 
  • Drinking
  • Cooking
  • Making ice
  • Brushing teeth
  • Washing dishes
Alternatively, you may use bottled water.

Boil Water Notices remain in effect until bacteriological testing confirms that the water is safe to drink. This process typically takes between 48 to 72 hours. 

How to check the status of a Boil water notice

For the latest information on active or rescinded Boil Water Notices, please call our automated hotline:

239-533-8575 (Available 24/7, updated daily by 4:00 pm)

Press 1 for English or Press 2 for Spanish.
  • Press 1 for current Boil Water Notices.
  • Press 2 to check if a notice has been rescinded.
  • Press 3 for questions or to report an after-hours emergency.
Or check our new BWN maps
Boil Water Notice Interactive Map
Click the image above or here to go to interactive map.



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