Start/Stop/Transfer Services


Lee County Utilities (LCU) provides water/wastewater service to unincorporated Lee County Florida

LCU does not provide service to the following areas:
  • Cape Coral
  • City of Fort Myers (within City Limits)
  • Lehigh Acres
  • Bonita Springs
  • Sanibel/Captiva
  • Gateway

To learn more about your water/wastewater service provider and more about your home, use Lee County’s Resident Information look up tool click here.

Click on the expandable sections below, to start, stop or transfer your LCU account or request a Utility Account Lien search.

Start Utility Services

How to Establish Service with LCU:

To establish service, please provide the following items:

  1. Completed New Account Application.
  2. Valid Identification: Driver's License, State ID, or Passport.
  3. Proof of Ownership or Lease/Rental Agreement:.
    • Acceptable ownership documents include a Purchase/Sale Agreement, Settlement Statement, or, for residents of mobile home communities, a Lot Lease.
To complete an application, click here.

or download our mobile app.
  
Security Deposit

Customers may be required to pay a security deposit. To learn more, click here

Seasonal Customers
To resume service upon return, please complete the Resume Service after Temporary Disconnect Form by clicking here. Para español, haga clic aquí


Stop Utility Services

Permanent Shut-Off
To terminate your service, complete the Termination of Service Request Form by clicking here.

Temporary Disconnect
Residents planning to leave their homes temporarily have several options for managing their utility services, as outlined below. Please note that utility accounts cannot be closed during temporary absences. The Owner of Record is responsible for the monthly base charges for utility services at all residential properties. These charges will continue to be assessed regardless of the selected option.

Hard Disconnect
Residents may request a hard disconnect, where LCU turns off the meter. This option incurs a disconnection charge.

  • To restore service, customers must request a reconnection, which will be completed on the requested date or the next business day.
  • A reconnection charge will apply when service is restored.

To complete a disconnect form, click here. Para completar un formulario de desconexión, haga clic aquí.

No or Self Disconnect
Managing Your Water Service While Away

Residential customers can monitor their water usage remotely through smart meter data when away for an extended period without contacting LCU for a disconnect.

For added precaution, you may choose to self-disconnect by shutting off your water using your home's main shutoff valve. If you have concerns about unexpected water usage between the meter and your home, you can track your consumption through the customer portal. To login, click here.

Transfer Utility Services

Steps for Transferring Service Within the Lee County Utilities (LCU) Service Area

If you are moving to a new residence within the LCU service area, please follow these steps to ensure a smooth transition of your utility service:

  1. Ensure Your Account Balance is Current
    Verify that your existing account is up to date with no outstanding balances.

  2. Submit the Required Documentation
    Provide the following items by mail, fax, email, or through the online portal:
    • Transfer Service Request Form
    • Proof of Ownership or Rental Agreement
    • Copy of a Valid Government-Issued Photo ID

To request a transfer of service, click here.

For assistance or more information, please contact Lee County Utilities

Utility Account/Lien Search

LCU provides Account/Lien Search Requests for monthly water and sewer bills at no charge. You can request single or multiple Lien Search request.

To make a request, access our New LCU Online Service Request Form by clicking here.

Service Area Exclusions
Please Note: LCU does not service the following areas:

  • Cape Coral
  • City of Fort Myers (within city limits)
  • Lehigh Acres
  • Naples
  • Bonita Springs
  • Sanibel/Captiva
  • Gateway

Processing Time
PLEASE NOTE: Requests are typically completed within two business days, excluding weekends and holidays.




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