Permit Portal System Updates: Importing of previously submitted documents into permit/application records is ongoing. If you need immediate access to documents for a permit undergoing inspections, please use this form to request them by e-mail. Calls or e-mails to staff will slow this process.

If you received a Notice of Potential Substantial Damage Determination letter, visit this webpage for information and next steps.

🌐 What is Forerunner?

Forerunner is an online platform that provides residents with up-to-date flood risk details for their property, streamlines access to Elevation Certificates, and simplifies the submission of flood-related documentation. It's designed to support compliance efforts and improve public access to critical floodplain information.

🔹 Key Features (linked where applicable):

  • Search for a property's flood risk Each property has a public profile with data for homeowners, contractors, insurance agents, realtors, and more—like flood zones, Base Flood Elevation (BFE), and other flood compliance indicators.
  • Find Elevation Certificates If an Elevation Certificate exists for a property, users can easily access it via the searchable page or the property's profile—saving time and cost.
  • Upload Elevation Certificates Users can upload digitally signed and sealed certificates directly through the portal for building permits involving structures in FEMA-designated Flood Zones.
  • Get Help Users can contact the Floodplain Management team through the "Contact Us" feature by submitting the property address and a brief message.

🔁 How It Impacts Current Processes

  • Requesting/Locating Elevation Certificates Search for existing Elevation Certificates through the portal and submit requests for Elevation Certificates not found through the portal.
  • Submitting Flood-Related Documents Uploads will go through the portal rather than being emailed to staff.

🗓 Key Dates

  • June 23: The portal goes live for public preview and feedback.
  • June 30: Official redirection begins—Forerunner becomes the primary access point and will ultimately replace the Find My Flood Zone map.

📝 Resources, Feedback & Continuous Improvement

Help us improve your experience using the Forerunner portal.  Click here to report issues, request training, or provide feedback specifically about the portal's functionality and usability. 

🎥 How To Videos



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