System upgrades are underway.
Most Recent Update as of 5/21:
Upgrades are complete, but document conversion has been unexpectedly delayed. We're working closely with our vendor to resolve the issue as quickly as possible.
This is a temporary situation, and while we don't have a confirmed timeframe, conversion is actively underway.
If you need immediate access to documents for an active project, submit a request via this form (https://forms.office.com/g/v582ngjRCwto) to receive approved plans by email. Please request only essential documents to help us restore full access efficiently.
We appreciate your patience and remain committed to resolving this issue as soon as possible.
✅ Missed the Training? Watch the Customer Training Video: Click Here
✅ Have Questions or Feedback on the system enhancements? Submit the Customer Request Form to ask questions, request training, or provide feedback: Click Here
✅ New User Guides & Resources for Digital Projects Available: Click Here
Notice of Potential Substantial DamageIf you received a Notice of Potential Substantial Damage Determination letter, visit this webpage for information and next steps. If you have called or emailed our flood management team, we will respond. Duplicative calls and emails may result in delays.
Please regularly check the status of your permit by using the
online portal. This will provide the most up-to-date information. Calling or emailing individual staff members or customer service will not provide any additional information and may result in delays.
This feature gives applicants the ability to
preview review comments of Permitting records prior to the official rejection letter being issued. This allows applicants to prepare resubmittal responses and plan corrections while remaining reviews are underway, essentially reducing the amount of time between submittals.
Lee County Community Development oversees Planning, Zoning, Development and Permitting services, Environmental Review, Building Inspections, Contractor Licensing, and Code Enforcement for the Unincorporated areas of Lee County.
Please contact the Incorporated areas of Bonita Springs, Cape Coral, Estero, Fort Myers, Fort Myers Beach and Sanibel for similar services within those jurisdictions.