Section 427.011(1), F.S. defines "transportation disadvantaged" as:

Those persons who because of physical or mental disability, income status, or age are unable to transport themselves or to purchase transportation and are, therefore, dependent upon others to obtain access to health care, employment, shopping, social activities, or other life-sustaining activities, or children who are handicapped or high-risk or at-risk as defined in s. 411.202, F.S.

Here is a link to the Transportation Disadvantaged Home page:

TD Eligibility Criteria:

The eligibility screening is, at minimum, a TWO-STEP PROCESS

STEP 1: Determine if the person is unable to transport his/herself or STEP 2: Determine if the person is unable to purchase transportation.  Annual household income must meet a minimum of 150% of the current Federal Poverty Guidelines.  

Proof of household income is required for all TD applicants.  Self-declaration is not allowed. 

Acceptable types of proof of income include:

Current tax return
Unemployment compensation income verification
Child support letterSocial security income letter (SSA, SSI, SSDI)
Minimum of two (2) employer pay stubs from past two months
Retirement/pension statement (includes VA)

TD Trips:

  • The origin or destination of the trip must be located outside of the ¾ mile ADA corridor. TD Service is provided 7 days a week from 6:00 a.m. to 7:00 p.m.
  • Reservations must be scheduled two (2) days in advance.
  • This program does not allow/transport for a guest.
  • Passengers may be required to be ready 120 minutes prior to pick-up time.

TD Service Complaints:

Florida Commission for the Transportation Disadvantaged Ombudsman Hotline

  • Telephone Number: 1 (800) 983-2435 or (850) 410-5700
  • Hearing & Speech Impaired: Call 711 (Florida Only) Florida Relay System
  • Email:
  • Mailing Address: 605 Suwannee Street, MS-49, Tallahassee, Florida 32399-0450

Florida's Transportation Disadvantaged Voluntary Dollar Program:

In a campaign called "Put Your Dollar to Work" the Commission for the Transportation Disadvantaged is asking that Floridians help friends and neighbors who need transportation services by voluntarily contributing a dollar to the trust fund for the Transportation Disadvantaged.  This opportunity is available because of a law passed by the 1994 Florida Legislature which allows for citizens who register their vehicles or renew their registrations to voluntarily contribute additional funds (in increments of a dollar) to be used to offer more rides to people who use coordinated transportation.

Funding for the program comes from revenues collected from the vehicle registrations. For every registration or renewal $1.50 is ear marked for the Transportation Disadvantaged (TD) Trust Fund. If you wish to make a voluntary contribution, there is a place on the vehicle registration form to indicate that your additional money is to go to the TD Trust Fund.

LeeTran Contact:

Virginia Walters
Transit Supervisor
Lee County Transit - LeeTran
3401 Metro Parkway
Fort Myers, FL 33901
(239) 533-0353