ALL SERVICES AVAILABLE ON LINE
New customers, open an account here.
Current customers, go to: myutilities.leegov.com
- Make a one-time payment
- Manage your account
- Set up AutoPay
- Select paperless billing
- Check your payment history
- Schedule future payments
- Review your water usage
- Subscribe to notifications
- Make inquires
- Transfer service
- Discontinue service
- Frequently Asked Questions
TO LEE COUNTY UTILITIES CUSTOMERS
County Utilities will be temporarily converting its disinfectant process from
chloramines to free chlorine residual from May 1 through May 21, 2020.
This is a routine measure that is typical for water utilities using chloramines
as its primary disinfectant.
who uses a kidney dialysis machine at home should contact his or her equipment
supplier so the proper filtering equipment may be
fish or aquatic animal owners should contact a local tropical fish store for
appropriate pretreatment of water before adding water to tanks.
may notice a temporary change in the taste, odor, and color of the water, which
is not harmful.
this is a routine measure to ensure our customers of clean, safe potable water.
Please feel free to contact
our office during regular business hours, 8am to 4:30pm at 239-533-8845, if you have any
LCU URGES CUSTOMERS TO USE CAUTION
Lee County Utilities (LCU) is aware of the confusion that is
caused by "spoofing".
Spoofing is a deceptive call or e-mail where the recipient is misled by a phony
caller ID or a fake sender e-mail address. Spoofing can be used for
pranks or as a scam for money. If you receive a suspicious call regarding
your service, especially at night or on a weekend, report it to LCU at
239-533-8845 during normal business hours. If you receive any
correspondence that a payment is due, online payments should only be made via our
Customer Self-Service Center or through
our Mobile App. If you are asked to make an
online payment in any other way, it is likely a scam that may result in late
fees or disconnection for non-payment. Customers can
make a telephonic payment at any time utilizing an automated IVR (Interactive
Voice Response) system by dialing 1-855-895-6939. LCU also allows for
customers to make payments by US Mail, in person or through our 24-hour payment
drop-box at 7391 College Parkway.
If you have any further questions, please check the LCU web site or call our Customer Service Center at