Lee County Utilities (LCU) is resuming collection of
past-due bills and will resume water meter shut-offs if necessary beginning June 15, 2021. If
you have applied for ERA funds and have a completed application in process, LCU
will not be disconnecting your account for non-payment.
If your account is past due and you believe that your water
meter is in danger of being disconnected, please pay the amount due or call the
Customer Services Center and advise us on the status of your account. The
Customer Service Center can be reached at 239-533-8845 or Toll-free
800-485-0214. Business hours of
operation are 8 a.m. to 4:30 p.m.
The most convenient way to pay your bill is via LCU’s
customer portal. Go to myutilities.leegov.com
and create a profile so that you can make a one-time payment, schedule auto
pay, or request an extension. You can also make a payment by phone at
855-895-6939. Additionally, you can work with LCU on a payment plan via
the phone number below.
Depending on your circumstances, the county encourages you
to take advantage of the services offered by the United Way of Lee County. Dial
211 (or call 239-433-3900). Trained staff is on hand to help connect you with
programs for which you may be eligible. The United Way may also refer you to
the Lee County Human and Veteran Services, which also has programs to assist
with utility payments.
Please reach out to LCU today to avoid disruption of your
service. Contact us by phone at 239-533-8845 or email at firstname.lastname@example.org.
Please Note: Lee County Utilities does not call customers soliciting a payment.
Emergency Rental Assistance (ERA) Program
Lee County will pay up to six months of past due rent and utilities and
three months of prospective payments for qualified households, plus
ongoing payment of future rent as permitted. However, rental assistance
cannot exceed a total of 12 months for each qualified household. The
total months include past due, current due, and prospective payments.
Applications will open at 8 a.m. on Monday, March 1, 2021.