​​Pam Keyes, Director

 

​important notices

NOTICE TO LEE COUNTY UTILITIES CUSTOMERS

Lee County Utilities will be temporarily converting its disinfectant process from chloramines to free chlorine residual from May 1st through May 29, 2017.

 

This is a routine measure that is common for water utilities using chloramines as its primary disinfectant.

 

Anyone who uses a kidney dialysis machine at home should contact his or her equipment supplier so the proper filtering equipment may be installed.

 

Tropical fish or aquatic animal owners should contact a local tropical fish store for appropriate pretreatment of water before adding water to tanks.

 

Customers may notice a temporary change in the taste, odor, and color of the water, which is not harmful.

 

Again, this is a routine measure to ensure our customers of clean, safe potable water.

 

Please feel free to contact our office during regular business hours at 239-533-8845, if you have any questions.

Office Closed for Memorial Day

Lee County Utilities will be closed for the Memorial Day holiday on May 29, 2017.  We will resume normal business hours on May 30, 2017 at 8:00am. 

 Reclaimed Water

LCU is proposing a Reclaimed Water Ordinance that will apply to all reclaimed water customers in a collective equitable way and transition from an agreement-based program to a permit-based program. The ordinance is scheduled to go to a Public Hearing on June 20, 2017.

 

Policy Change- Same Day Service

Lee County Utilities offers same-day service to turn on water if your documents to establish an account are received by 12:00 p.m. (The time due for same-day service was changed effective Feb. 1, 2017.)

 

Remittance Address for Payments

Lee County Utilities remittance address for mailed payments changed when we upgraded our billing system. Please be advised as of 10/31/16, payments will no longer be accepted at our prior remittance address in Tampa, FL.  

 

Please use the current remittance address of: 

                     LEE COUNTY UTILITIES

                     PO BOX 60045

                     PRESCOTT, AZ 86304-6045

 

 

 


Lee County Utilities is a division of the newly formed Department of Public Utilities, which also includes the Lee County Division of Solid Waste.

The LCU website provides convenient access to useful information, such as:

 

 

 

 

 

 

 

Contact

  • Customer Service Center
  • Phone: 239-533-8845
    Toll-free: 800-485-0214
    Fax: 239-485-8845
  • 7391 College Parkway
    Fort Myers, FL 33907
    View map
    Lobby 8:00 a.m.-5:00 p.m. Monday - Friday
  • utilities@leegov.com

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