Lee County Utilities Holiday Office Closures

Lee County Utilities offices will be closed Monday, January 17th, 2022, in observance of Dr. Martin Luther King Jr. Day. 

Hydrant Meter Pickup/Drop-off Location Change

As of Tuesday, September 21, 2021, the hydrant meter pickup and drop-off location has changed as have the hours.  The new location and times are:

Location: 2959 Van Buren St., Fort Myers, FL 33916

Times: M-F 7 am to 9 am

IMPORTANT NOTICE

Lee County Utilities does not call customers soliciting a payment.

   Lee County Utilities (LCU) is resuming the collection of past-due bills and will resume water meter shut-offs if necessary beginning June 15, 2021. If you have applied for ERA funds and have a completed application in process, LCU will not be disconnecting your account for non-payment.

      If your account is past due and you believe that your water meter is in danger of being disconnected, please pay the amount due or call the Customer Services Center and advise us on the status of your account.  The Customer Service Center can be reached at 239-533-8845 or Toll-free 800-485-0214.  Business hours of operation are 8 a.m. to 4:30 p.m. 

      The most convenient way to pay your bill is via LCU’s customer portal.  Go to myutilities.leegov.com and create a profile so that you can make a one-time payment, schedule auto pay, or request an extension.  You can also make a payment by phone at 855-895-6939.  Additionally, you can work with LCU on a payment plan via the phone number below.

      Depending on your circumstances, the county encourages you to take advantage of the services offered by the United Way of Lee County. Dial 211 (or call 239-433-3900). Trained staff is on hand to help connect you with programs for which you may be eligible. The United Way may also refer you to the Lee County Human and Veteran Services, which also has programs to assist with utility payments.  

      Please reach out to LCU today to avoid disruption of your service.  Contact us by phone at 239-533-8845 or email at utilities@leegov.com. 

Emergency Rental Assistance (ERA) Program

Lee County will pay up to six months of past due rent and utilities and three months of prospective payments for qualified households, plus ongoing payment of future rent as permitted. However, rental assistance cannot exceed a total of 12 months for each qualified household. The total months include past due, current due, and prospective payments.

http://www.leeflcares.com/