Attention LIHEAP Customers: Due to the overwhelming number of applications submitted in April, the LIHEAP application portal is temporarily closed to allow for the timely processing of applications. The portal will reopen once existing applications are processed. Please continue to visit our website for information and updates on when we will resume accepting new applications.
The Low Income Home Energy Assistance Program (LIHEAP) provides support to eligible households to help meet their immediate home energy needs, specifically for electric services.
Eligibility Criteria
To qualify for LIHEAP assistance, applicants must meet the following requirements:
- Residency: Be a resident of Lee County.
- Citizenship Status: Be a U.S. Citizen, Legal Permanent Resident, or a Qualified Alien.
- Income: The gross countable income of all household members must not exceed:
- 60% of the current Florida State Median Income guideline for households of 1 to 8 members, or
- 150% of the current Federal Poverty Level guideline for households with 9 or more members.
- Please click on the Income Restrictions button below for additional information regarding income.
- Utility Obligation: Have an obligation to pay a utility bill directly to a utility company or pay non-subsidized rent that includes utilities.
How to Apply
To apply for LIHEAP assistance, please click on the Apply Online button below to submit your application.
Selecting Utility Provider
On the initial screen after clicking Apply Online, you will be prompted to search for your utility provider.
- For assistance with an LCEC account, please select “Lee County Electric Cooperative.”
- For assistance with an FPL account, please select “Florida Power and Light Company.”
- For assistance with any other electric utility account, please select “My utility is not listed here.”
Important Information
- All questions in the application must be answered in order for it to be considered complete.
- Once your application is submitted, a representative from Human & Veteran Services will contact you to review your submission, assess your eligibility, and discuss any required documentation.
- Failure to respond to requests or submit required documentation may result in a denial of benefits or require you to reapply.
Please note that submission of an application does not guarantee assistance. All aid is subject to the availability of funds, and applications are prioritized based on the urgency of need.
FRAUD PREVENTION: No payments, including money, cash, or checks, will be requested or accepted by any office employee. If any staff member asks for money, please immediately report the incident to the Family Impact Program Manager at 239-533-2906.