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Passport passenger boards using wheelchair liftIndividuals interested in using the LeeTran Passport Service as ADA riders must be screened for eligibility and will require documentation from a medical professional. A face-to-face interview with LeeTran Passport staff is required to determine if the disability actually prevents the rider from using the Fixed Route bus system. The passenger's origin and destination must be within a 3/4-mile corridor of one of LeeTran's bus routes. Service operates on the same days and times as the closest bus route to your trip.
 

Is Your Address Eligible for Service?

Use the interactive map to find out whether your address falls within the 3/4-mile corridor and is eligible for service. The corridor is outlined in blue; click on the search icon, enter an address, and a pop-up will tell you whether it is within the service area.

 
Categories of Service

There are three categories under which a person can be eligible for ADA paratransit service:

  • Category 1: Eligibility includes those persons who, because of their disability, cannot independently use a regular, accessible bus.
  • Category 2: Eligibility is based on the accessibility of vehicles and terminals/stops (for example, a person is able to use the regular bus, but it is not accessible).
  • Category 3: Eligibility pertains to situations in which a person cannot travel independently to or from a bus stop.

A person can be given "conditional" eligibility for ADA paratransit service if they are able to use the bus under certain conditions, but not others; in those situations, eligibility will be determined according to a particular set of circumstances or conditions which pertain to a person's disability.

Passengers who require the assistance of a Personal Care Attendant must have this approved during the eligibility review.

If you are approved for ADA service, you will receive an approval letter along with an ADA identification card. This card can be shown to other transit agencies identifying you as ADA eligible. If you lose your I.D. card, you may get a replacement at the Rosa Parks Transportation Center, 2250 Widman Way in downtown Fort Myers. The cost is $1.00.

Visitors

Visitors who are eligible for ADA service in other cities and have documentation may use the Passport service during their visit to Lee County. Visitors who do not have documentation of ADA eligibility from another transit agency, but can provide documentation of a disability, may be eligible to use the service for up to twenty-one (21) days.

How to Apply

For additional information and to begin the application process, please call the LeeTran Passport Office at 239-533-0300 between 8 a.m. and 5 p.m. Monday through Friday.