​​Pam Keyes, Director

 

​important notices

NOTICE TO LEE COUNTY UTILITIES CUSTOMERS

Fort Myers, FL, May 22, 2017 ‒ Lee County Utilities on Monday, May 29, will end the free chlorine flush, which will involve converting its disinfection process from a free chlorine residual back to chloramines as the primary disinfectant.

 

Anyone who uses a kidney dialysis machine at home should contact an equipment supplier so the proper filtering equipment may be installed.

 

Tropical fish or aquatic animal owners should contact a local tropical fish store for appropriate pretreatment of water before adding it to tanks.

 

Customers may notice a temporary change in the taste, odor, and color of the water, which is not harmful.

 

Although the conversion of disinfection begins on May 29, which is Memorial Day, it will take about one week for the service area to be converted from a free-chlorine residual to chloramines.

 

Customers can contact the Lee County Utilities office 8 a.m. to 5 p.m. weekdays at 239-533-8845 with any questions.

 

Office Closed for Memorial Day

Lee County Utilities will be closed for the Memorial Day holiday on May 29, 2017.  We will resume normal business hours on May 30, 2017 at 8:00am. 

 Reclaimed Water

LCU is proposing a Reclaimed Water Ordinance that will apply to all reclaimed water customers in a collective equitable way and transition from an agreement-based program to a permit-based program. The ordinance is scheduled to go to a Public Hearing on June 20, 2017.

 

Policy Change- Same Day Service

Lee County Utilities offers same-day service to turn on water if your documents to establish an account are received by 12:00 p.m. (The time due for same-day service was changed effective Feb. 1, 2017.)

 


Lee County Utilities is a division of the newly formed Department of Public Utilities, which also includes the Lee County Division of Solid Waste.

The LCU website provides convenient access to useful information, such as:

 

 

 

 

 

 

 

Contact

  • Customer Service Center
  • Phone: 239-533-8845
    Toll-free: 800-485-0214
    Fax: 239-485-8845
  • 7391 College Parkway
    Fort Myers, FL 33907
    View map
    Lobby 8:00 a.m.-5:00 p.m. Monday - Friday
  • utilities@leegov.com

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