​​Pam Keyes, Director


​important notices


Lee County Utilities urges customers to pay on-line directly through our Customer Self-Service Center or through our Mobile App.  Making a payment through an unauthorized on-line payment service may delay your payment to LCU. Delay in receipt of payment may result in late fees or disconnection for non-payment.  LCU also allows for customers to make payments in person, by US Mail, or through our 24-hour payment drop-box located at 7391 College Parkway.

If you have any further questions, please call our Customer Service Center at 239-533-8845.


Lee County Utilities ends free chlorine flush

Fort Myers, FL, May 24, 2018 ‒ Lee County Utilities on Tuesday, May 29, will end the free chlorine flush, which will involve converting its disinfection process from a free chlorine residual back to chloramines as the primary disinfectant.


The free chlorine flush, which began May 1, is a routine measure common among water utilities that use chloramines as a primary disinfectant.


Anyone who uses a kidney dialysis machine at home should contact an equipment supplier so the proper filtering equipment may be installed.  Tropical fish or aquatic animal owners should contact a local tropical fish store for appropriate pretreatment of water before adding it to tanks.


Customers may notice a temporary change in the taste, odor, and color of the water, which is not harmful.


Although the conversion of disinfection begins on May 29, it will take about one week for the service area to be converted from a free chlorine residual to chloramines.


Customers can contact the Lee County Utilities office 8 a.m. to 5 p.m. weekdays at 239-533-8845 with any questions.

Lee County Utilities' "How to Videos"

Please click on any of the links below, to begin your brief tutorial:

Office Closed for Memorial Day

The office of Lee County Utilities will be closed on May 28, 2018 in observance of Memorial Day .


Lee County Utilities is a division of the newly formed Department of Public Utilities, which also includes the Lee County Division of Solid Waste.

The LCU website provides convenient access to useful information, such as:









  • Customer Service Center
  • Phone: 239-533-8845
    Toll-free: 800-485-0214
    Fax: 239-485-8845
  • 7391 College Parkway
    Fort Myers, FL 33907
    View map
    Lobby 8:00 a.m.-5:00 p.m. Monday - Friday
  • utilities@leegov.com
  • Videos


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