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Annual Water Quality Report Includes Wealth of Information
Jun 7, 2005 FOR IMMEDIATE RELEASE Contact: Patty DiPiero, Lee County Utilities ANNUAL WATER QUALITY REPORT INCLUDES WEALTH OF INFORMATION FOR CUSTOMERS FORT MYERS, Fla. (June 7, 2005) - Over the last few days, more than 65,000 Lee County Utilities' customers received their Annual Water Quality Report. For most customers, the report may come across as a bit overwhelming, but do not let this keep you from using this report as a great resource guide throughout the year. Every year, the Environmental Protection Agency requires all utilities to give an annual summary of the quality of their water. Even though some of the terminology used in the report is not part of your everyday conversation, the report is sent to let our customers know that in 2004, Lee County Utilities' water quality met or exceeded all federal and state requirements. Because the report needs to be sent annually to all of our customers, we felt that we could use this report as a resource guide that not only provided our customers with their water quality, but other useful information they could use throughout the year. This report offers a complete listing of important phone numbers, such as our water and sewer emergency number and our toll free customer service number, that can be used by our winter residents that live out of state. Along with the phone numbers, you will find our office hours and their locations. This report explains the many options you have on how to make paying your bill more convenient. It lists the many locations of our drop boxes that are conveniently located throughout the county. To help you understand your bill, we have included our water and sewer rates along with tips on how to lower your monthly bill. Within the report, you will find information on what Lee County Utilities is doing to keep up with the growth throughout the county. One such project is the building the North Lee County Water Treatment Plant that will be a 5 million gallon per day reverse osmosis facility and will be up and running by the end of summer. We are also using reclaimed water to lessen the demand of potable water for irrigation, and adding capacity throughout the system with treatment plant expansions and the building of additional storage tanks. Inside the report, you will find helpful water conservation tips along with irrigation hours and days of the week. The water conservation tips include both indoor and outdoor tips such as only running the washer or dishwasher when you have a full load or that your lawn only needs one inch of rain per week. Remember, there is no watering allowed on Fridays or during the hours of 10 a.m. to 4 p.m. Throughout the year, we receive many calls from customers who have recently installed a new appliance, such as a dishwasher, and need to know the hardness of their water. This report offers you that information and will help you to determine the proper settings on your new appliance. Sometimes, due to construction or a water main break, we have to place our customers under a precautionary boil notice. This report will explain why you will be placed under a boil water notice, what to do while you are under the notice, and the boil water notice hotline phone number to call to find out when the notice has been lifted. So, as you can see, the Lee County Utilities Annual Water Quality Report is not only a great way to receive a summary of your drinking water, but a great resource guide that can be used throughout the year. |