Assistance with electric bills is available through:

Low Income Home Energy Assistance Program (LIHEAP)

Lee County residents may apply for assistance from the Low Income Home Energy Assistance Program (LIHEAP) online or by calling for an application. To receive an application in the mail, call 239-533-7900 and select options1, 5 and then 2. 

If you received LIHEAP regular within the last 12 months, and do not have a past due bill, you will not be eligible for assistance. An application will automatically be mailed to you in the month in which you become eligible to re-apply. 

Instructions for Online Applications

  1. Download the document checklist and review the forms below: 
    Notice Regarding Collection of Social Security Numbers
    Authorization for Release of General Information
    Please Note: All required documents must submitted with the application, or the application will be pended or denied. Required supporting documents may be uploaded in the online application portal, returned to Lee County Human and Veteran Services via email, mail, or dropped off in the drop box located in front of Lee County Human and Veteran Services at 2440 Thompson St., Fort Myers, FL 33901.

  2. Take clear pictures or scan all required supporting documents, as listed in the document checklist.

  3. Open the online application portal

  4. Complete each screen in the online application, upload required documents, enter your name in the signature box, and click "Finish and Save". 

Required supporting documents may also be returned to Lee County Human and Veteran Services via 
email, mail. or dropped off in the drop box located in front of Lee County Human and Veteran Services at
2440 Thompson St., Fort Myers, FL 33901. 


LIHEAP is a federal program and the following income limits apply. 

Household Size
Maximum Income Level (Per Year)
1$18,735
2$25,365
3$31,995
4$38,625
5$45,255
6$51,885
7$58,515
8$65,145


Care To Share (CTS)

Care To Share is available only for Florida Power & Light customers through the Homelessness Prevention process. The maximum benefit is $500 and the household must be at, or below, 150 percent of the poverty level.