When you plan to move to a new residence within the LCU service area, please complete the following steps:

  • Make sure your account balance is current
  • Mail, Fax or Email the following to LCU:

There can only be a 14-day window between the turn-off date (for the old residence) and the turn-on date (for the new residence).

Please note, same day service is only offered if ALL of your required paperwork is received prior to 12:00pm.  Any requests for same day service received after 12:00pm will be scheduled the next business day.